Website Care

Healthy green plant growing upwards

Keep your website healthy

Like a plant, your website needs attention to keep it growing and in good condition.

Let me take care of this for you, so you can focus on your core business. Website monitoring, security updates and content updates* all included. Phone and email support also provided.

*time included depends on plan

A wide variety of web platforms supported

Logos for a range of different website platforms

I am a WordPress specialist, but also have significant experience with Squarespace, Joomla, Craft CMS and other website platforms.

This familiarity with a wide range of different website systems means I can support a range of charity or business requirements.

Many website systems work in a similar way and use the PHP programming language behind the scenes. If you do not see your website platform displayed here, do still get in contact as I might be able to help. I am happy to provide a free half an hour consultation.

What’s included

Software updates + Site Health checks

Keeping your website up to date with any WordPress core, plugin and theme updates (or equivalent on other platforms) is critical. Not all of this process can be automated so let me take care of it for you.

Proactive monitoring and protection

Jonathan will regularly monitor your website to ensure it remains online in good condition. Wordfence and other website antivirus software and firewalls used to keep sites secure.

Backups and Restores

Daily automatic backups in addition to the backups taken by your web hosting company as a failsafe and for peace of mind. Ability to restore to a previous backup whenever needed.

Tailored reports

Monthly reports on your website health and work done.

You will see that your money is being put to good use.

Content updates

Jonathan will make updates to your website content on your behalf. You can leave all website work to him and concentrate on your business. Update time per month depends on the plan chosen below.

Choose your package

Support only

For websites with existing hosting packages (ie you already have somewhere for your website to live on the internet, you just need someone to look after it)

Bronze

£45 per month
1 hour inclusive

For smaller sites with low support needs.

Silver

£135 per month
3 hours inclusive

For sites that are more active and need more support each month.

Gold

£270 per month
6 hours inclusive

My top level standard support package.

Charity discount of 15% for all registered charities

Terms
Minimum commitment 6 months, billed monthly.

No VAT applicable. Additional support time charged at £45 per hour standard rate (15% off this for charities – £38.25 per hour) for all packages.

You need to pay for your first month up front, plus an initial support setup fee of £45 (£38.25 for charities) if I did not build the website for you. This one off fee is to do a survey of the website and gather information like login details from you to ensure I have everything needed to support you.

Need extra time?
If you expect you need further regular support exceeding 6 hours a month do get in contact. Custom options are available.

Support + Web Hosting

For new websites that do not have web hosting yet, or where you want to move to website hosting provided by my UK supplier. The web hosting company is in the top 5 in the UK and hosts over 1 million websites. I have used them for several years to host a number of different websites and rate them very highly.

Bronze

£55 per month
1 hour inclusive support

For smaller sites with low support needs.

Silver

£155 per month
3 hours inclusive support

For sites that are more active and need more support each month.

Gold

£300 per month
6 hours inclusive support

My top level standard support package.

Charity discount of 15% for all registered charities

Terms
Minimum commitment 6 months, billed monthly.

No VAT applicable. Additional support time charged at £45 per hour standard rate (15% off this for charities – £38.25 per hour) for all packages.

You need to pay for your first month up front, plus an initial support setup fee of £45 (£38.25 for charities) if I did not build the website for you. This one off fee is to do a survey of the website and gather information like login details from you to ensure I have everything needed to support you.

Need extra time?
If you expect you need further regular support exceeding 6 hours a month do get in contact. Custom options are available.

Let’s talk about looking after your website

Get in contact today to discuss your options and find out more

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